Triyon gives you three distinct controls. Pick whichever matches what you want to remove. All requests are processed within 7 days and backups containing your data are purged within 30 days.
1. Delete my entire account
Removes everything · cannot be undone
This permanently removes your Triyon account, every photo you've uploaded, every try-on result, your wardrobe, your combos, your body models, and any unused credits or subscription.
Easiest — from the app
Open Triyon → Settings → Account → Delete account.
Confirm by typing the word DELETE.
You'll be signed out immediately. Server-side purge starts within 7 days.
Alternative — request from the web
If you've lost your phone or can't open the app, fill out the form below and we'll process the deletion within 7 days. We'll send a confirmation email to your account email so we know it's really you.
Or email privacy@triyon.app directly with the subject line "Account deletion request".
Referral codes you created and the referral relationships you formed.
What we may retain
Anonymized aggregate logs (no longer linked to you) for fraud and capacity planning.
Transaction records required by tax law in your jurisdiction (typically 7 years). These cannot be used to identify you to anyone outside our finance/legal team.
Encrypted database backups for up to 30 days, after which they expire and your data is unrecoverable.
2. Delete all my photos but keep my account
Photos only · keeps email, credits, subscription
Useful if you want a clean slate without losing your subscription or credits balance. Removes every body photo, garment photo, face reference, try-on, and combo cover.
From the app
Triyon → Settings → Privacy → Delete all my photos.
Confirm. Photos are removed from our object storage within minutes; backups within 30 days.
From the web
3. Opt out of AI training
Keeps everything · stops us using your photos for training
Submit this and we will stop including your photos in any new AI-training dataset within 30 days. Your account, photos, credits, and try-on history all stay exactly as they are. We can still send your photos to AI providers when you request a try-on — that's how we generate your result.
From the app
Triyon → Settings → Privacy → toggle "Use my photos to improve AI" off.
From the web
We confirm by email within 7 days. Photos already incorporated into a model snapshot may not be removable from that snapshot, but we will not include them in any future snapshot.
Need help?
If any of the buttons above bounce back or you can't access the app, email us at privacy@triyon.app. Send the request from the email address tied to your account so we can verify it's you. We respond within 7 days, usually faster.